
Shipping Policy
PLEASE NOTE THAT SHIPPING TO ROI, THE EU AND REST OF THE WORLD IS NO LONGER AVAILABLE.
THE ABOVE CHANGE IN SHIPPING POLICY HAS BEEN NECESSARY FOLLOWING THE IMPLEMENTATION OF THE WINDSOR FRAMEWORK ON 01/05/2025.
Please accept my sincere apologies. This is not a decision taken lightly but, at present, it is not viable for me to ship outside Northern Ireland and the UK. As a single person operation the demands on time are considerable.
At present there are challenges in obtaining raw materials and there are considerable declarations to navigate so that I can access routine, and legally required processes which form a necessary part of my making.
It is with disappointment and regret that I have to scale back my offer of services and reduce my catchment market at this time. I am particularly loath to do this especially as I have had such wonderful support from the people of Donegal, a mere two fields away. I can only apologise and ask for your understanding at this time.
I plan now to give some consideration to the directional changes which unfortunately will be required. Rest-assured I will still be making and producing, but the channels through which my work is available are likely to change.
If you have any questions during this flux period please do not hesitate to contact me and stay tuned for updates which will be posted on my socials and on the website announcement bar.
Ready to ship items are usually dispatched within 2 business days
Made to order items usually take approximately 4 to 6 weeks to be dispatched.
Please Note duties and taxes incurred at the point of entry to the destination country are the responsibility of the customer.
Please Note that Aileach Moon is unable to contact the carrier in your region once Royal Mail has passed the package to your local courier. Aileach Moon will provide tracking details by email upon dispatch.
United Kingdom Shipping FREE
I use Royal Mail Special Delivery for all items. This is because many items are unique one-off pieces which may not be easily replicated. Additionally, in order for Royal Mail to compensate for loss or damage of valuables such as jewellery, the Special Delivery Service must be used.
Republic Of Ireland Shipping FREE NO LONGER AVAILABLE AT THIS TIME
Goods going to the Republic of Ireland from Northern Ireland do not currently need a customs declaration (HMRC, August 2023). Therefore to enable you to receive your parcel quickly I post all ROI parcels using An Post, Registered and Next Day Express
Europe Shipping FREE NO LONGER AVAILABLE AT THIS TIME
I ensure all my pieces are Hallmarked with the Common Control Mark (CCM) at Edinburgh Assay Office. I ship to most countries who are signatories to the International Hallmarking Convention and therefore accept the CCM as a legal quality mark of precious metal fineness. Luxembourg and Germany do not require a Hallmark as a pre-market authorisation and so Aileach Moon ships to these countries.
France, Spain and Belgium have additional requirements regarding the importing of jewellery and therefore I currently do not ship to these countries.
Click here for more information on Hallmarking.
Shipping to Europe as above is via Royal Mail International Tracked.
Rest of the World Shipping FREE NO LONGER AVAILABLE AT THIS TIME
Aileach Moon ships to Canada, USA, New Zealand and Australia.
Shipping to the above countries is via Royal Mail International Tracked.
The UK Hallmark is recognised in Canada. The USA; Australia and New Zealand do not require a Hallmark as a legal quality mark of precious metal fineness. For enquiries about shipping and destination countries please contact here.