How does made to order work?

Made To Order

Made To Order ☽

Making to order forms part of a responsible approach to making at Aileach Moon. It enables materials to be sourced as they are required and reduces waste and energy consumption.

Made to order pieces allow for you to become involved in the journey of your jewellery, a degree of personalisation is possible, choose your gemstones or your preferred metal. If you wish to discuss options for your piece, get in touch here.

Materials are ordered specifically for your piece and each item is individually crafted for you. The time between ordering and completion of your piece ready for dispatch is usually 4 to 6 weeks but may be longer during peak season. If you have left it a little late and need an item for a specific date please get in touch here.

If you are selecting a made to order ring it is advised to have your finger sized in person at the studio or you should visit your local jeweller. Please see the guidance on selecting a ring here where you can download a printable ring sizer. Unless Aileach Moon has measured your ring size customers accept all responsibility for choosing the correct size. Please get in touch if you wish to discuss resizing possibilities.

It is not possible to return or exchange a made to order item. Please see Terms & Conditions relating to refunds.

Made to order items must be paid for in full before dispatch, this includes those items paid for by payment plan. Use the contact form here to discuss the option to set up a payment plan, giving details of the item you are interested in. Aileach Moon will then contact you by email to discuss.